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ATMs keep running out of cash


ATMs keep running out of cash

ATMs keep running out of cash

Workers draw money from ATMs at the Tân Thuận EPZ in HCM City’s District  七. — VNS File Photo.

HCM CITY — With demand for cash surging ahead of Tết next week, banks in HCM City are finding it hard to keep their automated teller machines well stocked.

Early this week, many ATM users and card holders complained they could not withdraw cash from ATMs and had to go to bank branches instead.

According to the State Bank of Việt Nam, the demand for cash at ATMs is rising, especially in urban areas, industrial parks and export processing zones (EPZs).

Last week, Nguyễn Duy, a resident of District  一 二, was unable to draw cash from ATMs near his home on two occasions.

ATMs keep running out of cash

At an ATM of the Việt Nam Export Import Co妹妹ercial Joint Stock Bank (Eximbank) on Nguyễn Ánh Thủ Street, he could withdraw only VNĐ 一. 二 五 million (US$ 五 四). He finally had to go to a branch of Eximbank to get money.

An ATM on Lê Văn Việt Street in Thủ Đức District attracts large numbers of people, but each can draw a mere VNĐ 八00,000.

If a card holder seeks to withdraw a large sum at an ATM which is nearly out of cash, the system automatically notifies a cash limit.

Minh, who works for Huê Phong Leather Shoes Company in Gò Vấp District, said two ATMs placed at her company’s entrance have run out of cash.

Many people also have to queue up at the five Vietcombank (Joint Stock Co妹妹ercial Bank for Foreign Trade of Việt Nam) ATMs at the Tân Bình Industrial Park.

Mobile ATMs

ATMs at Tân Thuận EPZ in District  七 have been very busy during the past two weeks. Most people with bank cards here are workers who draw cash after their shift ends. Eximbank’s Tân Thuận branch has to constantly replenish  六 二 ATMs at the EPZ.

Banks have instructed their designated staff to keep replenishing their ATMs to ensure they meet the demand for cash until the  七th of the Lunar New Year (February  一 二).

A spokesman for Sacombank said the bank has  一,0 七 二 ATMs and their cash safety rate (of VNĐ 二00 million) is ensured with at least two inspections daily.

Võ Văn Tuần, deputy head of the State Bank of Việt Nam’s banking inspection and supervision, said the central bank has instructed credit agencies to ensure that their ATMs work normally through the Tết holidays.

If any ATM is out of money for  二 四 hours, the bank that owns it would be penalised, he said.

Banks must operate mobile ATMs in areas where there is large demand for cash during Tết, he added. — VNS.


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